Privacy Policy
1. Overview
This Privacy Policy explains how UplinkHosting (“we,” “us,” “our”) collects, uses, and protects personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial laws in British Columbia.
2. Information We Collect
- Account Information: name, email address, billing address, and payment details.
- Service Usage: domain registrations, hosting activity, and server logs (IP address, browser type, access times).
- Support Data: communications with our support team.
3. How We Use Information
- Provide, operate, and improve our hosting services.
- Bill customers and process payments.
- Respond to inquiries and provide support.
- Detect, prevent, and investigate fraud, abuse, or security incidents.
- Comply with legal obligations.
6. Data Security
We implement reasonable technical and organizational measures to protect personal data against loss, theft, unauthorized access, disclosure, or modification. However, no system can be guaranteed to be 100% secure.
7. Data Retention
We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Account records may be retained for tax and audit purposes even after service termination.
8. Your Rights
You have the right to access, correct, or request deletion of your personal information, subject to legal and contractual restrictions. To exercise these rights, contact us at privacy@uplinkhosting.net.
9. Changes
We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new effective date.
Contact
For questions about this Privacy Policy or our practices, contact:
- Email: privacy@uplinkhosting.net
- General Support: support@uplinkhosting.net